FAB approves shorter summer hours for SLC Tim Hortons

The Food Advisory Board approved shortened summer hours for the SLC Tim Hortons during their meeting last Wednesday. Tim Hortons will now close at midnight during the school week, 7:00 pm on Fridays, 5:00 pm on Saturdays, and 10:00 pm on Sundays.

The final approved hours are longer than what were originally proposed two weeks earlier but are shorter than what the Feds argued for. There were 22 board members and about 15 student observers at the meeting.

Director of Food Services Lee Elkas presented a modified proposal which had slightly later hours than the original and addressed some concerns regarding holiday closures. He said that the SLC Tim Hortons loses money every term and there is less business in the spring term, so they should reduce the hours to minimize the losses. He did not provide financial figures.

Elkas said that Food Services is "not interested in limiting service for the sake of limiting service" but that "under the current agreement, it [Tim Hortons] is not profitable." Elkas cited low sales overnight and high labour costs due to a unionized staff which creates a challenge unique to Food Services-run Tim Hortons. A "baker" gets paid just over $17/hour.

Feds President Michelle Zakrison and Feds VPAF Renjie Butalid said that longer hours would better address student needs and that 24-hour operations would better reflect their agreement with Food Services. Zakrison referred to a petition with hundreds of signatures that students and other on-campus Tim Hortons customers signed over the Victoria Day long weekend when Tim Hortons was closed. Butalid said that the original spirit of the agreement was for the SLC Tim Hortons to be a safe, 24-hour outlet on campus to buy coffee and to complement the SLC as a hub for student life. A number of the student observers also voiced their disapproval of the proposed hours and advocated for longer hours.

After a lengthy discussion, Director of University of Waterloo Business Operations and Chair of the Board Bud Walker asked for a decision to be made. Zakrison stated that 24-hour service would be their ideal, but acknowledged that the Board would not approve that and pushed for a compromise between the Food Services proposed hours and 24-hours. As a result, two sets of hours were proposed: The Food Services proposal that was modified again with slightly later hours, and a Feds proposal that mainly differed through later weeknight closures and similarly late-night closures on weekends. The two proposals were put to a vote against each other and the Food Services proposal won 18-4 2.

In response to the outcome, Zakrison said that Feds is "very disappointed in the way that the FAB members voted" and that they "will continue to ensure that the hours stay open as long as possible for the Fall and Winter terms."

Food Advisory Board members who voted on the proposed hours

Voted for Food Services proposed hours
Name Position
Bud Walker Director of Business Operations
Lee Elkas Director of UW Food Services
Danny Lee UW Food Services
Peter McCarthy UW Food Services
Jeannie Watt UW Food Services
Ron Koelewijn 1 UW Food Services
unconfirmed UW Food Services
Linda Brogden UW Health Services, Occupational Health Nurse
Sandra Chuchmach UW Health Services, Registered Dietician
Leanne O’Donnell Director of Residence Life
Sean Jackson Residence Life Co-ordinator, REV
Heather Godelie Residence Life Co-ordinator, UWP
Amy Boate 1 Residence Life Co-ordinator, CLV
Robyn Ibey Don, V1
Erika Rodrigues Don, MKV
Anali Maneshi 1 Don, REV
Nga Tran 1 Don
Jonathan Lee Student Representative, MKV
Voted for Feds proposed hours
Name Position
Renjie Butalid Feds VP Administration & Finance
Michelle Zakrison Feds President
Marek Ratajczak 2 GSA Representative
Telicia Allen 1 Student Representative, V1

Final approved schedule as proposed by Food Services

Summer Hours
Monday - Thursday 7:00 am - Midnight
Friday 7:00 am - 7:00 pm
Saturday Noon - 5:00 pm
Sunday Noon - 10:00 pm
Exceptions
Jun 3, 17 8:00 am - 5:00 pm
Jul 1 (Canada Day) Noon - 7:00 pm
Jul 2-3 Closed
Jul 22 (Student Life 101) 8:00 am - 5:00 pm
Exams
Jul 29 (11:00 am) - Aug 6 (7:00 pm) 24/7
Aug 7 (Civic Holiday) Closed
Aug 8 (7:00 am) - Aug 11 (11:00 pm) 24/7
Aug 12-13 Closed
After August 13
Monday - Friday 7:00 am - 4:00 pm
Saturday - Sunday Closed
Exceptions
Aug 28 - Sep 2 (Minor Renovations) Closed
Sep 3 Noon - 5:00 pm
Fall Hours
Sep 4 Back to 24/7

Update 10 June 2006
1 These names were confirmed and added.
Update 21 June 2006
2 During the meeting Bud Walker counted 3 votes for the Feds proposal and missed Ratajczak's vote; the story initially reported the votes being 19-3 for the Food Services hours. It was later confirmed that Ratajczak had voted for the Feds proposed hours.


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Why is a body that is so residence heavy and so food services heavy making a decision on something that affects service for all students?

The argument has been brought up, and not dispelled, that the FAB doesn't actually have the jurisdiction to make this choice. So the answer to that question is a wrather complex political answer, but simply 'because they have apear to be legitimate'.

He said that the SLC Tim Hortons loses money every term and there is less business in the spring term, so they should reduce the hours to minimize the losses. He did not provide financial figures.

So despite being one of the highest grossing Tim Hortons at least at one time it still looses money every term. Why is it still open? Do all the Tim Hortons over campus loose money as a whole? Even though it may not effect things, I would like to see real financial numbers. What does the claim the SLC Tim Hortons loses money every term mean?

Here I though only the Feds were doomed to lose money.

The Tim Hortons in the SLC buys it's products at the same cost as every other franchise, and it sells them at the same price. It indeed does more bussiness than many other branches, but the complaint is simply that one number is different in the equation, and that's labour cost. I don't know what the average employee at the SLC tims makes, but if a baker is making 17 bucks an hour, that's almost twice what he would make in a normal franchise. I think the near slave wages most franchises pay their employee's is dispicable, and am quite happy to hear that our SLC does better... but 17 dollars an hour for unskilled labour? The reason the SLC timmies would be non profitable is clear, it's built on a corperate model which stipulates a much lower rate of pay for employees.

There are two ways to fix the situation, one is to cut back the hours, thus paying out less wage. The other is to cut back wages. Incredibly unpopular, but if you ask me, a better solution. After all, would we wrather give a few students very good wages, and screw over the student population in general. Or take a middle ground and give more students (because the tim's will be open longer, it can employ more people) a decent wage, while ensuring a 24/7 tims on campus.

What's a decent wage? I don't know. It sucks, but let's face it, there are plenty of students who work shitty jobs off campus and get paid minimum wage for shitty hours. When they come home to campus at 1 AM, I would like to think the Tim Hortons is open for them. The timmies does a remarkable amount of bussiness, I know it can afford to pay it's employee's more than standard wages. The proper amount should be worked out between the union and the management, and the union should have acess to the books. This shouldn't spill over onto the campus population like this.

Subject: There are full-time union workers and then part-time student workers.

The unionised workers are the full-time non-student workers; the student employees at SLC Tim Hortons are part-time non-unionised and make a lower wage. At Waterloo, Food Services workers — and plant ops workers — are members of CUPE 793.

Clearly, another solution to high labour costs at SLC TH is to have more student hours. In that case the union may again be an obstacle.

Also, since Food Services has to pay Feds for the space, it benefits less or not at all from a profitable SLC Tim Hortons. Food Services would make more money, or lose less, if it concentrated its higher wage workers in the SLC TH and moved lower wage workers to other Tim Hortons.

By raising the SLC TH's share of Food Services' fixed costs, payments to Feds are decreased.

Of course an alternative to that strategy is to "not provide financial figures."

uws'ers:
Hey can the allowable number of characters in comments subjects be increased to more than 64?

Ahh, I thought there was something odd with the idea that students could be making 17 bucks an hour on campus. Well then, since i'm now (hopefully) informed, and thankfully, free from the responsibility of speaking for anyone but myself.

Fuck the union, fuck food services. FEDS contract is clear that the timmies is 24/7, and that can't be changed without feds aprooval. It's time for our leaders to step up and play hard ball with food services and the union. Obviously loosing the tim hortons is not in anyones best interest, but it's not in students best interest to cow-tow to food services and union interests. Perhaps students would be more willing to work the tim hortons shifts if they were payed something closer in line with union pay. I bet you'll have no problem keeping the thing staffed with students if you offered 12 bucks an hour.

I understand Food Services staff are unionized, but that doesn't mean they have to loose money over all.

For example you say Food Services has to pay Feds for the space, but that simply isn't true. The university owns all the space, and allows the SLC to be managed by a group of Admin and Students. The only reason gets money from the Tim Horton's was to show Food Services didn't want to make any money off the store. Which apparently wasn't a problem.

We need real information about the financial before we can really have a discusion, though I guess we can randomly blame the estabilishment.

Fed's is a blind partner in the SLC TH, we have all sorts of stipulations about how we want the place run, but we have very little information about how it IS being run. FS has not shared the financial information with us. The only stipulation we have clear information on (that the tim hortons be 24/7) has been violated, and feds has prooved impotent so far to do anything about it.

Well, at least there's a permanent voting record on here.

It may come back to haunt those to voted for reduced hours if they ever run for any elected positions on campus.

Oh how I'm glad that UWS is back.

I heard from Renjie that Marek from GSA actually voted for the Feds hours, but he wasn't counted.

Yes, he did. I confirmed with him over e-mail a couple weeks ago but I had forgotten to update the story. It was updated June 21 with the correct information and the explanation.