Privacy Policy

How we collect, use, and protect your personal information at UWStudent

1

Information We Collect

We collect personal information you provide when creating an account, including name, email address, academic institution, and course information. We also automatically collect usage data through cookies and similar technologies to improve our services.

2

How We Use Your Information

Your information is used to provide personalized learning tools, academic resources, and organizational features. We use your data to customize your learning experience, track progress, and recommend relevant study materials for optimal academic development.

3

Data Protection & Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Access to personal information is restricted to authorized personnel who require it to provide our educational services.

4

Third-Party Sharing

We do not sell your personal information to third parties. We may share limited information with educational institutions for verification purposes or with service providers who assist in delivering our platform, all bound by strict confidentiality agreements.

5

Your Rights & Choices

You have the right to access, correct, or delete your personal information. You can manage your privacy settings in your account dashboard and opt out of certain data collection. Contact us at privacy@uwstudent.org to exercise your data protection rights.

How can I get technical support?Contact our support team via email at support@uwstudent.org or call us at (351) 446-6828 during business hours (9 AM - 5 PM EST).
Where can I find study materials?Access all learning resources through your student dashboard. If you need help locating specific materials, our support team can guide you.
How do I report a platform issue?Submit detailed bug reports to support@uwstudent.org. Include screenshots and steps to reproduce the issue for faster resolution.
Can I get academic guidance?Yes, our platform offers structured learning routines and academic support. Contact our academic advisors at advisors@uwstudent.org.
What are your support hours?Our support team is available Monday-Friday, 9 AM - 5 PM EST. For urgent matters outside these hours, email support@uwstudent.org.